ReplyRabbit for FreeScout

Magento integration for FreeScout

Connect Magento 2 (Adobe Commerce) to FreeScout with ReplyRabbit. Pull customer, order, and product-ownership context into support conversations so AI drafts can reference what a customer bought.

• ReplyRabbit is the product layer for this FreeScout workflow.
• The workflow keeps FreeScout as the support desk of record.
• Use the setup docs to confirm connection details, mailbox settings, plan access, and data handling.